Términos del servicio

Endoria – Terms of Service

Effective: 19 October 2026

This is an English translation of the Hungarian „Felhasználási feltételek”. In case of any discrepancy, the Hungarian version prevails.

1. Provider details

• Name: Muszil Ágnes, sole trader (egyéni vállalkozó) (hereinafter: „Endoria” or „Provider”)
• Registered office and postal address: Kossuth Lajos utca 1., 8991 Búcsúszentlászló, Hungary
• Registration number: 62955452
• Tax number: 92473346-1-40
• E-mail: [email protected]
• Discord: https://discord.gg/endoriamt2
• Hosting provider: OVH Hébergement Inc., 1801 McGill College Ave., Suite 800, Montréal, Québec H3A 2N4, Canada; https://www.ovhcloud.com (the server runs in France)

2. General provisions

2.1 These Terms of Service (hereinafter: the „Terms”) govern the use of the Endoria online game, the endoria.global website and its subpages, the game client, the launcher and the related services (together: the „Service”).

2.2 You accept the Terms when you register. If you do not agree with any provision, do not register, or stop using the Service.

2.3 The contract is concluded electronically, in Hungarian. It is not a contract in writing and is not filed separately. The current text of the Terms is available on the website, from where it can be saved and printed. We have not subscribed to any code of conduct.

2.4 The game rules and the Privacy Notice also apply alongside the Terms. Where they differ, these Terms prevail. The Privacy Notice describes the details of data processing and your data protection rights.

3. Definitions

• User: the natural person using the Service.
• User account: the personal access created at registration, used to identify the user and to use the Service.
• Consumer: a natural person acting outside their trade, business or profession.
• Dragon Coin: a virtual currency that can be purchased with money on the website and used only within the game to obtain digital content.
• Digital content: Dragon Coins, in-game items obtainable in the Item Shop and any other in-game element not supplied on a tangible medium.

4. Registration and user account

4.1 Using the Service requires registration. You must be at least 16 years old to register. Users under 18 may only make purchases with the consent of a parent or legal guardian.

4.2 An account may only be created by a natural person, personally, with their own data. It is prohibited to create an account in another person's name, or to use an account created or managed commercially by a third party.

4.3 The user is responsible for the use of the account and for keeping the login details safe.

4.4 Transferring or selling an account to another person is not permitted without Endoria's prior consent.

5. User responsibilities

5.1 Data provided. The data provided at registration must be true and up to date. If any important data, in particular your e-mail address, changes, update it as soon as possible.

5.2 Login details. Your username, password and other authentication data must be kept confidential. If you share them with a third party, you do so at your own risk, and Endoria is not liable for any resulting damage. Use a unique, strong password that you do not use for any other service.

5.3 If you notice or suspect that someone has accessed your account without authorisation, report it to support immediately and change your password. For security reasons Endoria may temporarily restrict access to the affected account.

5.4 Obtaining or using another user's login details, or logging in with them, is prohibited.

6. Rules for using the game

6.1 It is prohibited to deliberately disrupt, modify or manipulate the operation of the game. Any program, method or technical solution that affects the normal operation of the game, places undue load on the servers or provides an unfair advantage is prohibited.

6.2 Using the game in an automated or unofficial way is prohibited, in particular the use of bots, automated scripts, macros, client modifications and any program that fully or partly replaces the player's manual activity.

6.3 The game uses the Easy Anti-Cheat service; the game can only be used with it running. The Privacy Notice describes how the anti-cheat works and the related data processing.

6.4 Virtual items, currencies, characters and other digital elements in the game are not the user's property: the user receives a right to use them within the Service. Endoria may change the operation, balance and availability of virtual content as the game is developed.

7. Breaches of the rules and their consequences

7.1 The user is responsible for all activity carried out through their account.

7.2 Depending on the severity of the breach, Endoria may apply the following measures:

• removing or modifying content that breaches the rules;
• a warning;
• a temporary account or in-game restriction (e.g. mute, temporary ban);
• withdrawing access to certain features;
• removing advantages (items, currency) gained through the breach;
• a permanent ban, termination of the user account.

7.3 You may object to a measure at [email protected] or in a support ticket; a staff member will review it.

8. Purchases

8.1 Dragon Coins can be purchased on the website and redeemed in the game for digital content.

8.2 How a purchase works.

1. After logging in, you choose a package on the website's Item Shop page.
2. Payment takes place on Stripe's secure payment page, where you enter your billing details and payment method.
3. Before submitting the payment you can check and correct all data on the payment page, or cancel the purchase. Submitting the payment places an order with an obligation to pay.
4. After a successful payment we credit the Dragon Coins to your account immediately and send you a confirmation by e-mail.
5. We issue an electronic invoice for the purchase, which you receive by e-mail.

8.3 Prices. Prices are gross (final consumer) prices in the currency shown on the purchase page. The price is also shown on the payment page before you submit the payment. In the case of an obviously incorrect price (e.g. a typo), Endoria may reject the purchase and refund the amount paid.

8.4 Card details are handled by Stripe; Endoria has no access to them.

8.5 Dragon Coins and digital content obtained with them cannot be exchanged for money, transferred to another account, or moved to another server or service.

8.6 Purchasing does not entitle anyone to special treatment: the same rules apply to paying users as to everyone else.

8.7 True and accurate data must be provided when paying.

9. Right of withdrawal

9.1 As a consumer, under Hungarian Government Decree 45/2014 (II. 26.) you may withdraw from the purchase without giving reasons within 14 days of concluding the contract.

9.2 Dragon Coins are digital content not supplied on a tangible medium and are credited immediately after payment. Under Article 29(1)(m) of the Decree, you lose your right of withdrawal if, before the purchase, you expressly consented to performance beginning before the end of the withdrawal period and acknowledged that you thereby lose your right of withdrawal. We confirm this consent in the purchase confirmation e-mail.

9.3 The detailed rules on withdrawal and refunds are set out in the Refund Policy.

10. Non-conforming performance

If the purchased digital content is not credited, or not credited properly, or does not match its description, you are entitled to the rights granted by the Hungarian Civil Code and the legislation on consumer contracts for the supply of digital content. Neither these Terms nor the Refund Policy limit those rights.

11. Availability of the Service

11.1 Endoria strives to keep the Service continuously available but does not guarantee it. The Service may be temporarily unavailable due to maintenance, updates, attack mitigation or outages.

11.2 We will notify users in advance, with reasonable notice, of a permanent discontinuation of the Service.

12. Termination of the user relationship

12.1 The user relationship is established upon successful registration and is for an indefinite period.

12.2 You may request the deletion of your account at any time at [email protected] or in a support ticket. Deletion also removes the characters, items and unused Dragon Coins belonging to the account.

12.3 Endoria may restrict, suspend or terminate access if the user breaches the Terms or the game rules, or endangers the security of the Service or the interests of other users. In the case of serious or repeated breaches the account may be permanently banned.

13. Changes to the Terms and communication

13.1 Endoria may amend the Terms because of the operation or development of the Service or a change in legislation. We announce material changes on the website at least 15 days before they take effect. You must accept the amended Terms when you sign in on the website; until you do, purchases, Dragon Coin top-ups and fortune wheel spins cannot be started. The time of acceptance and the accepted and preceding document versions are logged against your account. If you do not agree with the change, you may request the deletion of your account at [email protected]. Continued use of the Service constitutes acceptance of the change.

13.2 Endoria communicates with users on the website, in the game, by e-mail and on the official support channels. Keep your contact details up to date.

13.3 When contacting support, provide the data needed to identify the account concerned.

14. Complaints and remedies

14.1 You can submit a complaint by e-mail ([email protected]), by post to our registered office, or in a support ticket. We reply to written complaints in writing and on the merits within 30 days. If we reject a complaint, we explain our position. We keep complaints and our replies for 5 years.

14.2 If we reject your complaint, as a consumer you have the following options:

• Conciliation board (Hungary): you may turn to the conciliation board competent for your place of residence. The board competent for our registered office: Győr-Moson-Sopron Vármegyei Békéltető Testület, Szent István út 10/A, 9021 Győr, Hungary; phone: +36 96 520 217; e-mail: [email protected]. We cooperate in conciliation board proceedings.
• Consumer protection authority: in Hungary, the consumer protection authority of the county government office of your place of residence; in another EU Member State, the consumer protection authority of your country.
• Court: in accordance with the rules of civil procedure.

14.3 The contract is governed by Hungarian law. This does not deprive a consumer living in another EU Member State of the protection of the mandatory consumer protection provisions of the law of their place of residence.

15. Final provisions

15.1 If any provision of the Terms is invalid, this does not affect the validity of the other provisions. The invalid provision is replaced by the applicable legislation.

15.2 Matters not regulated in the Terms are governed by the Hungarian Civil Code, Act CVIII of 2001 on electronic commerce services, Act CLV of 1997 on consumer protection and Government Decree 45/2014 (II. 26.).